Care that connects you to everything you need to be well.
Alchemy is a trusted first point of contact for health and well-being — primary care, mental health, pharmacy, social supports and community programs, connected in one place and coordinated around you.
- Person-centred care
- Same-day support
- Help navigating the system
Your first point of contact
for health & well-being
Alchemy Health Connect
Looking for a family doctor, nurse practitioner or clinic?
Find healthcare providers near you, see who reports accepting new patients, and send a general inquiry — no account needed.
- Listings
- 1
- Types of care
- 71
Healthcare provider or clinic?
List your practice for free and manage your own availability.
List your practice → 5-minute video for providersFor a medical emergency, call 911.
Community Referral Portal
Find health & community services across Niagara.
One place to search local supports by need and community — and for partner organizations to coordinate referrals securely, without sharing personal health information.
- Services
- 10
- Organizations
- 1
- Communities
- 12
Are you a service provider?
List your organization’s services and send or receive coordination requests with verified partners.
Watch how it works — 5-minute videosHow can we help you today?
Not sure where to begin? Choose what fits — or simply reach out, and we’ll guide you to the right support.
People · Care · Community · Opportunity
Healthier People. Brighter Tomorrows.
Safe, respectful care for every person
We create a safe, respectful and welcoming environment where every person is valued and treated with dignity — and we listen, respect your choices and care for the whole person.
- Care that responds to the whole person
- Barriers removed, whatever your circumstances
- One team, connected across services
Our mission
Our mission is to be a trusted first point of contact for health and well-being, providing holistic care and connecting people to the health, social and community supports they need. We coordinate care, navigate systems and stay connected with people throughout their care journey.
Our vision
Our vision is a healthier, more connected community where people can access the right care and support at the right time—before health needs become crises. Alchemy will be a community health hub that connects primary care, mental health, specialized services, social supports, prevention and community resources through seamless, person-centred care.
More about AlchemyWhole-person care, under one roof
Physical health, mental health and the circumstances of daily life are connected — so our services are too.
Health & Wellness Care
Clinical care, mental health, medication support and prevention — under one roof.
- Primary & Episodic Health Care Timely assessment, treatment and ongoing health support.
- Mental Health & Wellness Counselling and support, integrated with your overall care.
- Pharmacy Services Medication access, education and support.
- Health Promotion & Wellness Prevention, education and healthy living.
Social & Practical Supports
Help with the everyday circumstances that shape health: housing, income, work, food and settling in.
- Social Work & Social Supports Help with housing, income, benefits and more.
- Employment & Vocational Services Support to find, keep and return to work.
- Settlement & Newcomer Services Helping newcomers find their way to care and services.
- Food Security & Basic Needs Food access, community meals and basic needs.
Community & Connected Care
Belonging, partnership and a team that helps you find your way through the system.
- Community Services & Social Engagement Peer support, groups and activities that reduce isolation.
- Community Engagement Community members shaping our programs and priorities.
- Partnerships & Integrated Care A connected network of health and community providers.
- Care Coordination & System Navigation Someone to help you find your way, and stay with you.
Connected care
With you through every step
We coordinate care, navigate systems and stay connected with you throughout your care journey — so you never have to find your way alone.
Care coordination & navigation-
01
Connect
Reach us as your first point of contact — in person, by message or through live chat.
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02
Understand
We take time to assess your needs and listen to what matters to you.
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03
Coordinate
We build a care pathway, make referrals and warm hand-offs to the right services.
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04
Stay connected
We follow up, support continuity across providers and re-engage when needed.
Our core values
Our strategic priorities
Where we’re focusing our energy to build a healthier, more connected community.
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01
Connected, coordinated care
Link primary care, mental health, specialized services and community resources through care pathways, warm referrals and follow-up, so people experience continuity rather than fragmented care.
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02
Whole-person health
Integrate mental health and the social factors that shape health — housing, income, food security, employment and settlement — into everyday care.
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03
Timely, accessible care
Remove barriers so people can get the right care and support at the right time — before health needs become crises — whatever their circumstances.
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04
Prevention & empowerment
Grow prevention, early intervention, screening and health promotion, and support people to take an active role in their own health and well-being.
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05
Community partnership
Develop services with the community — through engagement, lived experience and strong partnerships with health, social-service and community organizations.
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Learning & innovation
Use research, lived experience, community knowledge and evidence to continuously improve care and respond to emerging needs.
Board of Directors
The people who guide Alchemy’s direction and hold us accountable to the community we serve.
Our Board of Directors will be introduced here soon.
Alchemy does not simply provide services to the community; it develops services with the community.